Delivering Excellence and Value:

The Business Partner You Need for Long-term Success

About Us
About Us
About Us
About Us
About Us
About Us

About Us

One Point One is more than just a service provider. We are a partner in your business success, offering you the best in business process management solutions. We are a publicly listed company, which means we uphold the highest levels of transparency and accountability, so you can trust us with your business needs. We are also certified by ISO 9001:2015, ISO/IES 27001:2013, SOC1 and SOC2, which demonstrate our commitment to quality and security in everything we do. Our clients’ data is always safe with us.

We have over 40 unique processes that can help you improve and optimize your business operations. Our team is constantly researching technologies and industry trends such as social media, mobility, automation and IoT, so we can offer you the most innovative solutions. Our team of experts are passionate about delivering excellence and value to our clients.

We understand that every client is different, and we customize our solutions to fit your specific needs and goals. We don’t just provide services, we build long-term relationships with our clients, and help them achieve their business objectives.

5600+
Employees
06
Delivery Centres
Voice + Chat + Email + IVR + Social Media
Experience across Omnichannel CX

Our Story, Vision And Mission

At One Point One Solutions, we are experts in delivering digital business solutions that meet your specific needs and goals. We help you design, optimize, and transform your business processes, customer interactions, back-office operations, and tech support. We have 10+ years of experience and innovation in providing the most comprehensive range of services in the market.

We are not afraid to experiment and explore new possibilities. We are on a journey of transformation to become the leading provider of business management services, and we always embrace change and uncertainty. Our vision is to be the most agile and profitable partner for business management services, shaping the future of BPM with technology. Our mission is to deliver value for our clients and shareholders by cultivating our talent pool.

 

Our Story, Vision And Mission
12
+ years
Experience
Across Industries

Mission

Our mission is to deliver value for our clients and shareholders by cultivating our talent pool.

Vision

Our Vision is to be the most agile and profitable partner for business management services, shaping the future of BPM with technology.

Values

  • Respect
    We respect the differences in each other & encourage open two-way communication to attain best results.
  • Trust
    Trust is the foundation of our business partnerships and at the core of our brand-building efforts.
  • Integrity
    Our teams sincerely honour every commitment they make.
  • Excellence
    We settle for nothing less than the best for our clients and employees.
  • Innovation
    Driving seamless innovation to solve complex business problems is our passion.
Leadership

Leadership

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Newsroom

Newsroom

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Employee Value Proposition

Employee Value Proposition

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Awards & Recognitions

Awards & Recognitions

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What Our Clients Say

Amala Agnes Margaret

General Manager, Chola MS

Our Partnership with One Point One has been rewarding to us and hence to all our customers.  Right from their Top Management to the Agents handling the process, they have been sensitive to the customer needs and have taken every possible step to ensure that they deliver the best.  They are adept in Technology and have provided us with the customization required for our business requirements.  Furthermore, the team at One Point One is well-aligned to adapt to changes in the process and have been very supportive at every stage.  Wishing Team One Point One all the best to set greater benchmarks in the industry.

Group Project Manager

Infosys Ltd

Our journey over the last 20 months would not have been possible without complete dedication and professionalism shown by One Point One as well as focus from the leadership team, especially during the challenging times like COVID restriction or setting up a new modern Helpdesk. With the team’s needful interventions, we have been able to run this critical 24X7 helpdesk process uninterruptedly which is of great National importance from monetary as well as India’s growth story standpoint

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